The best airlines in the world: 2025 Readers' Choice Awards

When it comes to airlines, Japan’s enduring popularity made ANA a soaraway success, Etihad Airways put you in the comfort zone with its seats, Qatar Airways rang the bell for service and Singapore Airlines’s prompt departures gave it top marks for punctuality. We asked you, the readers of Condé Nast Traveller, what the best airline in the world was – and there were plenty of factors to consider. But after months of voting, and lots of globetrotting, the results are in…

These are the best airlines in the world, according to the 2025 Readers' Choice Awards. The scores below are percentages representing overall average levels of satisfaction.

Jonathan Pozniak

The best airlines in the world

10. ANA (All Nippon Airways), Japan. Score: 85.97
9. Malaysia Airlines. Score: 86.22
8. Virgin Atlantic, UK. Score: 86.28
7. EVA Air, Taiwan. Score: 86.76
6. Swiss International Air Lines. Score: 87.17
5. Singapore Airlines. Score: 87.35
4. Etihad Airways, UAE. Score: 87.40
3. Emirates, UAE. Score: 87.86
2. Air New Zealand. Score: 88.42
1. Qatar Airways. Score: 89.65